If you’re considering donating your vehicle, you might feel overwhelmed by the logistics of towing and costs involved. At Volunteer Wheels, we simplify the donation process with completely free towing. Our dedicated team ensures that you won’t have to spend a dime—so you can focus on the good you’re doing.
When you initiate your donation, our team will guide you through each step, making it easy to schedule a pickup. We cover most vehicles nationwide, and even if your car is non-running or totaled, you can still benefit from our service. Our proceeds from the auction cover the towing expenses, ensuring that your contribution reaches those in need.
Step-by-step timeline
Complete Donation Form
Fill out our simple online donation form. This helps us gather essential details about your vehicle and your contact information.
Schedule a Pickup
Our team will reach out to confirm your details and schedule a convenient towing time, typically within 24 hours depending on your location.
Prepare for Pickup
Make sure you have the vehicle title and keys ready. If you don’t have the title, we can discuss alternative options available in your state.
Towing Process
On the scheduled day, our professional tow operator will arrive to pick up your vehicle, handle paperwork, and ensure a smooth process.
Receive Tax Receipt
After your vehicle is sold at auction, we’ll mail you the IRS 1098-C tax receipt. This allows you to claim a deduction for your generous donation.
What you need ready
- Vehicle title (if available)
- Keys for the vehicle
- Signed release of liability
- Confirmation of pickup address
- Clear access path for the tow truck
- Any relevant documents for non-running vehicles
Honest expectations
While we strive to accommodate same-day pickups, factors such as location and tow operator availability can impact timing. Many pickups can occur within 24 to 48 hours, but rural areas or specific circumstances may require additional time. Additionally, our service operates during standard hours, and weekend or after-hours pickups may not always be feasible. We appreciate your understanding as we work to facilitate your donation as smoothly as possible.
How pickup logistics work
Our dispatchers work diligently to coordinate with a network of local tow operators to ensure efficient service. Once your donation is scheduled, our team communicates directly with the tow operator to confirm details and provide instructions. Expect proactive communication from us regarding pickup times and any changes to your appointment, ensuring a seamless experience.
Tennessee pickup notes
In Tennessee, we have a robust network of tow operators that allows us to facilitate quick pickups in urban, suburban, and most rural areas. However, in extreme rural locations or instances where vehicles are impounded, we may face logistical challenges. Be mindful of local regulations, such as HOA permits or street-parking rules, that could affect pickup accessibility.